Job Description

Service provider should ensure the resources are willing to work in Night shifts (US Shift) and should be flexible to work.

Return to office (work from office mandatory) - therefore Bangalore based candidates ONLY.

Exposure to US contact center preferable

Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun

Accenture will be part of screening & selection of candidates.

Service provider should ensure the resources those are processed for screening and selection has cleared Versant 58 score or above

These resources will be supporting US Client and thus are required to follow Client holidays. The discretion of granting Client or India holidays will be at Accenture's discretion. It will be business as usual for India State and National Holidays (15th Aug, 2nd Oct, 21st Oct, 1st Nov). Suppliers are advised not to coach their employees in exhausting leaves closer to contract end date.

Skills:

Below skilled resources from time to time as appropriate

Contact Centre Operations, Customer support, Inbound and Outbound calls to US based candidates to screen them for client's hiring requirement. Recording outcome of the call Excellent Comm skills Versant 58 & above

Be ready to work in US hours (Shifts varying from 5 PM IST to 7 AM IST)

Exposure to US contact centre preferable.

Work from Office is mandatory & Weekend working.

Rounds - Screening, Versant, CD(voice/accent) and Ops

Interview -Virtual

Job Types: Full-time, Permanent, Fresher

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Provident Fund
Work Location: In person