Job Description

Job Title: International Voice Process Executive

Location:

(Add city/country)

Job Type:

Full-time

Job Overview

We are looking for experienced and customer-focused professionals to join our

International Voice Process

team. The ideal candidate must have excellent communication skills, strong customer-handling abilities, and prior experience in international calling (inbound or outbound).

Key Responsibilities

Handle outbound/inbound calls for international customers Communicate clearly and professionally with clients across global regions Understand customer needs and provide accurate information or solutions Document customer interactions in the CRM system Meet performance targets related to call quality, productivity, and customer satisfaction Follow communication scripts, guidelines, and company protocols Maintain professionalism and positive customer experience during all interactions Escalate complex issues to the appropriate team when required

Required Qualifications

Minimum

1-3 years

of experience in an International Voice Process Excellent verbal communication in English (neutral or international accent) Strong listening, customer service, and problem-solving skills Ability to handle high-volume calls and work in a fast-paced environment Proficiency in MS Office and CRM tools Comfortable working in

night shifts / rotational shifts

Ability to work 6 days a week (as per company requirement) Target-oriented, self-motivated, and professional
Job Type: Full-time

Pay: ?800,000.00 - ?1,500,000.00 per month

Experience:

International voice process: 1 year (Required)
Work Location: In person