Job Description

We're Hiring: UK Process - Voice Executive (International Calling) Position Open- 15

Location: Noida (On-site)

Shift Timing: 2:30 PM - 11:30 PM IST

Company: Nexvora Outsourcing Pvt. Ltd.

Website: www.nexvoraoutsourcing.com

Salary: Up to ?25,000 per month + Incentive

Key Responsibilities:

Make outbound/inbound calls to customers across the UK region.

Follow scripts to deliver an excellent customer experience.

Handle queries, collect information, and offer appropriate solutions or services.

Maintain accurate and up-to-date call logs and CRM entries.

Meet daily/weekly KPIs (e.g., call volume, conversion rates, customer satisfaction).

Follow UK compliance guidelines, including GDPR and DPA.

Handle customer objections calmly and professionally.

Escalate complex cases to the Team Lead promptly.

Requirements:

Excellent verbal communication in English (UK accent preferred).

Minimum 1-2 years of BPO/voice process experience (preferred).

Ability to work under pressure and meet performance targets.

Familiarity with CRM tools and call dialers.

Strong interpersonal and listening skills.

High attention to detail and data accuracy.

Interested Candidate Kindly Contact

Rahul

9354261364(Whats up Number)

9870568293(Whats up Number)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift Morning shift
Experience:

International voice process: 1 year (Preferred)
Work Location: In person

Speak with the employer

+91 9870568293