and grow your career with a dynamic, global support environment!
Role Overview
As a
Customer Support Specialist
, you will be the first point of contact for UK-based customers delivering exceptional support through effective communication, empathy, and active listening.
Key Responsibilities
Handle
inbound voice calls
from UK customers.
Understand and resolve customer concerns efficiently.
Communicate clearly, confidently, and professionally at all times.
Maintain
accurate records
of all customer interactions in the CRM.
Meet and exceed
quality and productivity
standards.
Follow
data protection
and UK compliance guidelines.
Participate in ongoing
training and performance coaching
sessions.
Candidate Requirements
Experience:
0-3 years in International Voice Process (Mandatory)
Communication:
Excellent verbal English with neutral or UK-accent clarity