Handle inbound/outbound customer calls regarding product/service inquiries and issues Provide accurate information and assistance to customers Resolve customer complaints and escalations in a professional manner Maintain customer records and update information in the system Identify and escalate priority issues to the appropriate team Achieve individual and team targets for customer satisfaction and productivity Follow company policies and procedures Adhere to quality standards and call center metrics
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,455.00 - ₹28,755.00 per month
Benefits:
Provident Fund
Work Location: In person
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