Job Description

International Voice Process (UK / AUS)

Location: Pune

Shift Timings:

Fixed Day shifts

Off Days: Saturday & Sunday (Fixed Week Off)

Salary Package: Upto 40,000/- IN HAND

Benefits:

- INCENTIVES APPLIED

- NO TARGET NO SALES

- TRANSPORTATION PROVIDED

Job Responsibilities:

*Handle inbound calls from customers regarding their existing insurance policies.

*Assist with queries related to policy coverage, terms, and documentation.

*Provide support in resolving insurance claim issues and status updates.

*Ensure accurate information is provided as per policy guidelines and compliance.

*Maintain high standards of customer service with empathy and professionalism.

*No sales, no upselling, no targets - purely service-based support.

Key Requirements:

- Minimum 1 Year of relevant experience in the International Voice Process or Customer Support role.

- Excellent communication skills (verbal and written) with a strong command of English.

- Previous BPO, ex-comms, or international voice experience is preferred.

Interview Process:

HR Round:

Initial screening and discussion of the role and benefits.

Ops Interview:

Assessing your process knowledge and ability to handle calls.

Interested Candidates can apply or send their CV's to HR Toral - 7822837804

Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?45,000.00 per month

Benefits:

Commuter assistance Health insurance Paid sick time Paid time off Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Customer service: 1 year (Preferred)
Work Location: In person

Speak with the employer

+91 7822837804