Job Description

- International Voice Process

Company: Sagility

Location: Bommanahalli, Bangalore

Industry: Healthcare

Job Overview:

Sagility, a leading organization in the healthcare sector, provides end-to-end solutions for US-based healthcare clients. We are looking for candidates for the International Voice Process who can deliver excellent communication support and ensure high-quality service.

Responsibilities:

Handle inbound and outbound calls for US healthcare clients.

Communicate effectively in English and resolve customer queries.

Maintain accuracy and confidentiality of healthcare data.

Meet performance targets and adhere to process quality standards.

Contribute to process improvement initiatives.

Requirements:

Excellent verbal and written communication in English.

Willingness to work in night shifts.

Basic understanding of healthcare or customer support preferred.

Immediate joiners preferred.

Additional Details:

Role: International Voice Process

Shift: Night Shift (Night Shift Allowance Provided)

Working Days: Monday to Friday (Saturday & Sunday fixed off)

Cab Facility: Two-way transportation available

Interview Process:

HR Screening

Versant Test

VNA (Voice and Accent Assessment)

HR Operation Round

Job Type: Full-time

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits:

Health insurance
Work Location: In person