Job Description

International Voice Process

Electronic City, Bangalore

Job Summary:

We are hiring experienced candidates for the International Voice Process. This role involves handling customer queries and providing support to clients based in international locations. The ideal candidate must have excellent communication skills and a customer-first attitude.

Key Responsibilities:

Handle inbound and outbound international customer calls Resolve queries efficiently and professionally Maintain call quality and adhere to compliance guidelines Update systems and databases accurately Meet performance targets and service level agreements

Eligibility Criteria:

Minimum 6 months of experience in an international voice process Minimum educational qualification: 2nd PUC (12th pass) Must reside within the company's designated transport zone Strong verbal communication skills in English Willingness to work in rotational shifts
Job Type: Full-time

Pay: ?300,000.00 - ?340,000.00 per year

Benefits:

Health insurance
Schedule:

Day shift * Rotational shift