Job Description

Urgent hiring for International voice process for a reputed company

Designation - CCE

Salary - Upto 33000 CTC

Location - Jaipur

Rotational Shift, 5.5 days working

- UG/ Graduate/ Fresher or Experienced any one can apply.

- Need excellent communication skills in English

Drop cv to 7878424845

Qualifications and Skills

Junior-level candidate with 1 to 3 years of experience in a similar role

Excellent verbal and written communication skills in English

Strong interpersonal skills and the ability to build rapport with customers

Customer-oriented mindset with good problem-solving skills

Ability to handle customer complaints with patience and empathy

Proficiency in using computer systems and customer support tools

Ability to work in a fast-paced and dynamic environment

Flexibility to work in rotating shifts and weekends

Strong attention to detail and accuracy

Ability to work effectively in a team

Roles and Responsibilities

Handle customer queries and provide prompt and accurate responses

Assist customers with product information, pricing, and order status

Resolve customer complaints and ensure customer satisfaction

Interact with international clients in a professional and friendly manner

Ensure timely and effective communication with customers

Maintain a high level of product knowledge to effectively support customers

Provide exceptional customer service and exceed customer expectations

Collaborate with team members to achieve team targets and objectives

Adhere to company policies and procedures

Handle customer data and information with confidentiality

Expertia AI Technologies