Job Description

Location: Gurgaon

Shift: Rotational (24*7)

Experience: Experience can apply
Education Qualification: HSC/Graduation

:


Receive customer inquiries via chat/calls about products and services


Responsible for Taking inbound Chats/Emails/calls from customers in US and UK


Learn and practice on existing and new products offered


Client Relationship Management via direct interactions with the clients


Thoroughly Learn functions of software and products offered to customers


Co-ordinate with other departments to fulfil needs


Documentation of cases on the Portal and other efficiently use tools like - Word, Power Point and Excel

Perks & Benefits:


Night Shift allowance


Incentive Provided


Provident Fund


Cab Available for Night shifts

Salary Range:


20k - 30k Depending on candidate / Process

Job Type: Full-time

Pay: ₹30,000.00 - ₹32,000.00 per month

Benefits:

Provident Fund
Schedule:

Monday to Friday Rotational shift
Supplemental Pay:

Shift allowance
Experience:

International voice process: 1 year (Required)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person