Job Description

Job Title:

Customer Support Executive - Walk-in Drive (Voice Process)

Job Location:

Ahmedabad, Gujarat (On-site)

Walk-in Location:

Ahmedabad

Employment Type:

Full-time | Rotational Shifts

Experience:

0-3 years (Freshers can apply)

About the Role:

We are conducting a walk-in drive at Jabalpur for the position of Customer Support Executive for our Ahmedabad location. The role includes managing customer queries through voice and non-voice channels, delivering accurate information, and ensuring high-quality customer service.

Responsibilities:

Handle inbound and outbound customer calls Respond to customer queries via phone, email, or chat Resolve issues promptly and professionally Maintain clear and polite communication at all times Work in rotational shifts (night shifts may be required)

Requirements:

Strong communication skills in English/Hindi/Regional language Basic computer proficiency and good typing speed Ability to work in rotational shifts Open to graduates and undergraduates

Salary & Benefits:

Competitive salary based on experience Incentives and performance-based bonuses Career growth and internal promotion opportunities
Job Type: Permanent

Pay: ₹28,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Education:

Bachelor's (Required)
Language:

English (Required)
Location:

Ahmedabad, Gujarat (Required)
Shift availability:

Day Shift (Required) Night Shift (Required) Overnight Shift (Required)
Work Location: In person