Job Description

Job Title: Customer Support Executive International Voice Process

Location:

Malad West, Mumbai

Shift Timing:

24x7 rotational shifts

Working Days:

5 days a week

Week Offs:

2 rotational offs

Whatsapp CV: 9560932363

Key Responsibilities

Handle inbound and outbound calls from international customers Resolve customer queries efficiently and professionally Provide accurate information and troubleshoot issues Maintain call logs and update CRM systems Meet performance targets including call quality, resolution time, and customer satisfaction

Eligibility Criteria

Education:

Graduate Freshers

with excellent communication skills are welcome

HSC (12th pass)

candidates must have

minimum 6 months of experience

in a voice process

Skills:

Excellent verbal communication in English Strong interpersonal and problem-solving abilities Basic computer proficiency Willingness to work in rotational shifts including night hours

Perks & Benefits

Competitive salary and performance incentives Paid training and skill development programs Growth opportunities within the organization Supportive and inclusive work environment

Whatsapp CV: 9560932363

Job Type: Full-time

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person