Job Description

Job Title

: International Process Executive

Process Type

: Voice (Customer Support)

Location

: Work from Office, Gurugram.

Key Responsibilities

Assist international customers Resolve queries promptly with professionalism and empathy Provide accurate and clear information to customers. Maintain high service quality standards while adhering to process guidelines. Work in night shifts and manage a high volume of calls effectively. Document customer interactions and follow up on unresolved issues.

Eligibility Criteria

Education

: Graduate. Minimum

6 months of international call centre experience

required. Freshers with excellent communication skills are also eligible

Skills

:

Exceptional verbal and written communication skills in English. Strong interpersonal skills and the ability to work under pressure.

Work Conditions

Working Days

: 5 days a week with rotational shifts and rotational offs.

Transportation

: cab facility available.

Work Mode

: Work from Office.

Salary Details

?26,000 - ?29,000 CTC per month ( Based on last drawn salary)
Job Type: Full-time

Pay: ₹26,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance Provident Fund
Application Question(s):

Are you available for immediate joining? What is the highest level of education that you have?
Language:

fluent English (Required)
Work Location: In person