excellent communication skills and strong computer literacy
Key Responsibilities:
Make outbound calls to insurance companies for claim status and eligibility verification.
Follow up insurance carriers based on client appointments.
Track and update the status of unpaid claims.
Adapt to various voice-based processes as required.
Maintain accurate daily logs of activities.
Complete assigned tasks efficiently and accurately, adhering to client SLAs.
Work collaboratively in a team environment to achieve shared goals.
Escalate issues to senior management in a timely manner when necessary.
Skills Required:
Strong analytical and problem-solving abilities.
Proficiency in
MS Office
and familiarity with relevant applications.
Excellent
verbal communication
and
convincing skills
.
Attention to detail and accuracy.
Strong time management and organizational skills.
Ability to work under deadlines while maintaining confidentiality.
Initiative and teamwork-oriented mindset.
Experience:
Open to both
fresher and experienced candidates
with a background in the International Voice Process.
Shift Timings (Only Male Candidates Eligible):
05:30 PM - 03:30 AM
09:00 PM - 06:00 AM
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?28,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Language:
English (Required)
Location:
Ahmedabad, Gujarat (Required)
Work Location: In person
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