Job Description

Position: Associate - International Voice Process

Educational Qualifications:

Open to

graduates and undergraduates

from any discipline.
1) Location - Iscon Ambli Rd, Ahmedabad

2) Salary - Competitive salary package:

?23,000 CTC for freshers

candidates

3) Experience - For experienced candidates, candidate will get :

?30,000 CTC to

?31,000 CTC (

6 months to 1 year)

4) Interview Mode :-

1) 1st round interview - F2F interview at Client Office

Role Overview:

We are seeking individuals with

excellent communication skills and strong computer literacy

to join our dynamic team.

Key Responsibilities:

Make outbound calls to insurance companies for claim status and eligibility verification. Follow up insurance carriers based on client appointments. Track and update the status of unpaid claims. Adapt to various voice-based processes as required. Maintain accurate daily logs of activities. Complete assigned tasks efficiently and accurately, adhering to client SLAs. Work collaboratively in a team environment to achieve shared goals. Escalate issues to senior management in a timely manner when necessary.

Skills Required:

Strong analytical and problem-solving abilities. Proficiency in

MS Office

and familiarity with relevant applications. Excellent

verbal communication

and

convincing skills

. Attention to detail and accuracy. Strong time management and organizational skills. Ability to work under deadlines while maintaining confidentiality. Initiative and teamwork-oriented mindset.

Experience:

Open to both

fresher and experienced candidates

with a background in the International Voice Process.

Shift Timings (Only Male Candidates Eligible):

05:30 PM - 03:30 AM

09:00 PM - 06:00 AM

Employee Value Proposition (EVP):

5-day workweek

(Monday - Friday). Competitive salary package:

?23,000 CTC for freshers

. Additional perks:

?1,500 per month Attendance Bonus

.

?25,000 Retention Bonus

. Recognized as a

"Great Place to Work" certified company

.

30 earned leaves

per calendar year. Continuous

career progression

with Learning & Development programs (Technical, Soft Skills, Communication, Leadership).

Performance-based bonuses & loyalty benefits

. Structured

Rewards & Recognition programs

. Competitive salary aligned with market standards.

Equal career opportunities

with a diverse, inclusive, and discrimination-free workplace. A

vibrant company culture

with festival celebrations and engaging employee events.
Job Type: Full-time

Pay: ?23,000.00 - ?31,000.00 per month

Work Location: In person