International Voice Process

Year    Chennai, Tamil Nadu, India

Job Description

Remote patient monitoring

  • Job description: The clinical services program provides 24/7 support for patient, providing peace of mind for patient & family. Examples include: Chronic Care Management & Remote Patient Monitoring
Job Requirements: a~ Understanding the product completely and guiding the patient, Care givers about the product a~ Trouble shooting the product and guiding the patient on questions a~ Logistic Management and Chat support. a~ Remote Patient Monitoring devices & alerting. a~ Plan of care coordination with PCP a~ Proactively identify home-based interventions a~ 24/7 Triage and Clinical Decision support by phone or Video. a~ Perform direct care management and remote patient monitoring service as needed. a~ Provide medical direction and administration including, but not limited to, developing and overseeing implementation of clinical practice guidelines and delivery of clinical services. a~ The technology platform enables virtual connection to get eyes on members for telemedicine visits, group activity, and other video-based uses. a~ Digital Health Check-ins from patients & in-home caregivers. a~ Targeted messaging & educational content a~ Integrated video visits. a~ Create strong relationships with clinical and non-clinical team members Professional Attributes: a~ A Good Written and communication skills. Should have experience to interact with US customers a~ Current knowledge of non-complex and complex chronic care management, and population health best practices. a~ Remote patient monitoring program experience is also desired. Technical Experience: a~ Pre-visit planning workflow to ensure care completion prior to visit whenever possible a~ After visit summary review with patients whenever appropriate a~ Involving the patients in activities to improve their health (patient engagement) a~ Educating the patient about self-management tasks they can undertake to gain greater control of their health status a~ Works with IT resources to facilitate registry reporting at the site & documentation a~ Works with physician leadership to define quality measure/outcome reporting process a~ Works with physician leadership to develop protocols and point of care reminders using nationally recognized measure/outcomes a~ Serves as a resource to clinical staff and providers to establish quality goals using reports a~ Maintains strict confidentiality and follow HIPPA regulations a~ Treats staff, physicians, NPs/PAs, visitors, patients and families with dignity and respect a~ Participates in professional development activities a~ Performs other related work as required. Job Types: Full-time, Regular / Permanent Salary: a,15,000.00 - a,30,000.00 per month Benefits:
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund
Schedule:
  • Rotational shift
  • US shift
Supplemental pay types:
  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus
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Job Detail

  • Job Id
    JD2918259
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year