International Voice Process
Job Description
Full Requires a full time and long term eligible team player who is willing to learn, keen for productivity and accepts responsibility for the tasks assigned and can fit in a positive environment for the individual and company\'s growth. Responsibilities and Duties 1. Answer the incoming USA customer phone calls, chats, and emails and take the appropriate action for each request
2. Handling customer queries, client management, and ecommerce orders submission.
3. Good written and spoken English is must
4. Required basic computer proficiency and knowledge of MS word and MS Excel will be an added advantage
5. Ensure the quality of service delivery of the task assigned and reporting
6. Any B2C/B2B international sales and support experience will be preferred and analytical skills will be an added advantage. Key Skills
Calling, email, chat, voice support Candidate with good customer service skills would be preferred. Job Types: Full-time, Regular / Permanent, Fresher Salary: 918,000.00 - 930,000.00 per month Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
- Weekend availability
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
+91 9056488440
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Job Detail
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Job IdJD3087000
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, Chandigarh, India
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EducationNot mentioned
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ExperienceYear