Job Description

location - iffco chowk ,sector 18

2 rounds of interview

budget - upto 4.5 lpa

exprnce - 1-5 years in international calling

domain - Healthcare / telecommunication/debt/mortgage / insurance

JD is -

Job tittle- Financial Analyst -Voice

Job description

Note- This is a night shift job and we are looking for immediately available candidates.

Required Skills

Fluency in English International calling experience Minimum 1-5 year of experience in voice process is required

Role & responsibilities

This is a full-time on-site role for a Global Customer Support located in Gurugram Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat. Address customer concerns, resolve problems, and ensure customer satisfaction. Handle customer complaints professionally and escalate issues when necessary. Communicate effectively with customers, colleagues, and other departments within the organization. Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Perks and benefits

Night meal Both side cabs within Gurgaon city Group medical insurance
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?38,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Paid sick time
Application Question(s):

comfortable with night shift?
Experience:

international voice: 1 year (Preferred)
Work Location: In person