Note- This is a night shift job and we are looking for immediately available candidates.
Required Skills
Fluency in English
International calling experience
Minimum 1-5 year of experience in voice process is required
Role & responsibilities
This is a full-time on-site role for a Global Customer Support located in Gurugram
Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.
Address customer concerns, resolve problems, and ensure customer satisfaction.
Handle customer complaints professionally and escalate issues when necessary.
Communicate effectively with customers, colleagues, and other departments within the organization.
Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.
Perks and benefits
Night meal
Both side cabs within Gurgaon city
Group medical insurance
Job Types: Full-time, Permanent
Pay: ?250,000.00 - ?350,000.00 per year
Benefits:
Food provided
Health insurance
Experience:
International voice process: 1 year (Preferred)
Work Location: In person
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