Job Description

Grace Staffing Services Hiring for Green Dot - Fintech Voice Process (Customer Service Representative)

Location:

Mumbai, IN

Shift:

US Rotational Night Shifts

Job Type:

Full-Time (Work from Home )

About the Role

Grace Staffing Services is hiring Customer Service Executives for Green Dot, a leading Fintech Platform, to handle voice-based customer support for US clients. This role offers excellent exposure to the international fintech domain and an opportunity to grow within a fast-paced, professional environment.

Hiring Boundaries :

Candidates from Overall Mumbai can be considered No relocation cases from other City/State.

Qualifications

Minimum qualification:

HSC

with

6 months of International BPO experience

in a voice-based customer service role (mandatory).

Graduates (freshers)

are also eligible to apply. ( All Semester Marksheet req) Excellent

English communication skills

(verbal and written). Ability to work effectively in a

target-driven environment

.
Requirements

Willingness to work in US rotational night shifts is mandatory. Candidates must be comfortable with 6 weeks of office-based training. Only immediate joiners are eligible (no active notice period). Must possess all required documents: Offer Letters, Experience Letters, Salary Slips, and Bank Statements from previous employers. Strong Background Verification (BGV) and valid UAN history are mandatory. Candidates with non-PF experience will not be considered. Mandatory drug test will be conducted as part of the hiring process. Must have strong problem-solving skills and a customer-first approach.
Benefits

Competitive

salary package

with

performance-based incentives

.

Pick or drop facility

during training (within specified boundary).

Comprehensive training

to enhance communication and process knowledge. Excellent

career growth opportunities

within a global fintech environment.

How To Apply:

Email your updated resume to

gracecareers02@gmail.com

Contact:

Suraj - 7304570204

| Adnan - 7208285129

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Required) Customer service: 1 year (Required)
Location:

Mumbai, Maharashtra (Required)
Work Location: In person