Job Description

Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines.

If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you!

We are hiring Customer Service Experts for our Airline client.

EXCELLENT COMMUNICATION SKILLS

Industry Worked in: Aviation, Hospitality, Travel, OTA, BPO

Location: Gurgaon

Job Requirement:

*Excellent communication Skills in English is a pre-requisite

*Ability to communicate effectively with customers on a call

*Confident, Energetic & Assertive while conversing

*Good working knowledge of MS Office (Word, Excel, Outlook)

*GDS - Hands on experience in Amadeus or Galileo will be an added advantage

*Ability to handle complex situations

*Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements

*Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful

Education:

- Graduation in any stream, Hotel Management / Aviation Diploma Holders etc.

Salary & Perks

Best in the business.

Besides, performance incentives, night allowance makes the total cost to company hugely appealing.

Learning & Growth

Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business.

As Supervisor become eligible for Praxis 'MDP' - Management Development Programme, company's powerful and rewarding Management Training Program.

Work Hours: Rotational - 24 X7 operations

- 08:00 A.M. 05:00 P.M.

- 11:00 A.M. 08:00 P.M.

- 02:00 P.M. 11:00 P.M.

- 04:30 P.M. 01:30 A.M.

- 11:00 P.M. 08:00 A.M.

Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu

Job Type: Full-time

Pay: ₹15,812.95 - ₹40,000.00 per month

Work Location: In person