Job Description

Job Title:

Customer Service & Sales Executive - Telecom (Voice Process)

Location:

Mumbai (Work from Office)

Shift:

US Rotational Night Shifts

Working Days:

5 Days a Week (2 Rotational Offs)

Transport:

Two-way Pick-up & Drop Provided

About the Role:

Hiring for an

International Telecom Voice & Sales Process

supporting

US customers

. The role involves handling inbound and outbound calls, resolving telecom-related queries, promoting plans, and ensuring excellent customer satisfaction.

Key Responsibilities:

Handle

inbound & outbound calls

for telecom customers (US). Assist with

billing, activations, upgrades, and service-related queries

.

Upsell and cross-sell

telecom products to achieve monthly sales targets. Maintain accurate documentation and deliver high-quality service. Meet performance goals for

sales, quality, and call handling

.

Eligibility:

HSC with minimum 1 year of International BPO (Voice/Sales) experience.

Graduates

with International BPO experience are also welcome. Excellent

English communication

and interpersonal skills. Comfortable working in

US rotational night shifts

. Must be

Mumbai-based

with complete required documents.

Verification & Required Documents:

Relieving letters mandatory for the last 2 employments/organizations.

Must also submit

Offer Letter, Pay Slips, and Bank Statements

for verification.

UAN-based background verification

will be conducted for the

last 2 employments

.

No relocation cases accepted

-- candidates must currently reside in

Mumbai

.

What We Offer:

Competitive

salary + sales incentives & performance bonuses

.

Company-provided transportation

(Pick-up & Drop for both shifts).

Comprehensive training

and

career growth

in international telecom sales & support. Supportive and growth-oriented work environment.

Interested Candidates:

Kindly contact through the details below to apply or schedule your interview:

Whatsapp CV - 9560932363

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹31,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person