Job Description

Key Skills

Voice Experience USA Process

Education

• Any Bachelor Degree

we Need Immediate Joiners with One Year of International Voice Support Experience

transport Radius Up to 30 Kms Subjectively Based On the Nodal Points Across the City.

notice Period : 15 Days Max

only Us Voice Experince Considerable Minimum One Year Exp

salary 40k

location Pune Hinjevadi

job Description: Verizon

wls Voice: Pune

tech Mahindra is Hiring Candidates Who have International Bpo Experience - Voice Process for Our Us Client.

roles and Responsibilities:

resolving Device Issues Using Troubleshooting Techniques and Providing Clear and Concise Information.

reviewing Account Information and Answering Questions About Billing or Services.

desired Candidate Profile: Minimum 1 Year of International Voice Experience in Customer Service (billing) [ Basic

technical & Sales] Candidates are Preferred

in Billing (understanding of Recurring Bills, Billing Cycle Changes, Due Date, Prorate Charges, Auto-pay &

surcharges, Service Charges, and Taxes)

experience Resolving Customer Issues, Billing, And/or Handling Product Q&a.

interest in Learning New Technologies.

experience Promoting And/or Selling Products and Services.

demonstrated Communication Skills.

the Clarity in Thought Process (able to Articulate His/ Her Thought)

ability to Handle Tough Situations with Customers.

strong Ability to Multitask and Take Fast Decisions Independently.

willing to Work in a 24*7 Environment (rotational Shifts/5 Days a Week).

customer Centric & Logical Thinking & Need to Be Enough Spontaneous

ensure Timely & Professional Responses to all Queries.

perks and Benefits

cab Facility Both Ways [ Pick Up and Drop Within Transport Radius]

immense Growth Opportunities

interview Rounds :

1st Level - Uat / Operations

2nd Level - Versant [ Need to Score 60 and Above]

job Type: Full-time

salary: 30,000.00 - 35,000.00 per Month

benefits:

health Insurance

provident Fund

schedule:

monday to Friday

us Shift

supplemental Pay Types

note-- Domestic Calling Experince Not Consiterable,

• Role
• Industry Type
• Functional Area
• Number of Vacancy 10
• Gender [ Male / Female ]
• Job Country India

Placement India