Job Description

Job Title: Appointment Setter - US Process

Location: Indore (Work from Office)

Shift Timing: Night Shift (6:30 PM - 3:30 AM IST)

Employment Type: Full-time

Job Summary:

We are seeking a highly motivated and skilled Appointment Setter to join our sales & marketing team. The ideal candidate must have excellent communication skills, a strong understanding of the US market, and the ability to engage with prospects professionally. The role involves setting up qualified appointments, handling Zoom meetings, managing inbound/outbound calls, and supporting lead generation activities.

Key Responsibilities:

Make outbound calls, handle inbound queries, and schedule appointments with US-based clients.

Conduct Zoom meetings for sales/marketing members to ensure smooth client interactions.

Qualify leads through effective questioning, negotiation, and rapport building.

Maintain and update CRM/database with accurate lead and appointment details.

Collaborate with sales and business development teams to meet appointment-setting goals.

Handle objections professionally and ensure a high conversion of prospects into appointments.

Research and understand client business needs in the US market.

Deliver exceptional client handling and follow-up communication.

Required Skills & Qualifications:

Proven experience in appointment setting, lead generation, or telemarketing (US process preferred).

Excellent spoken and written English with a neutral/US accent.

Strong communication, interpersonal, and negotiation skills.

Ability to handle client calls and virtual meetings (Zoom/Teams).

Familiarity with CRM tools and MS Office applications.

Knowledge of the US business market and time zones.

Ability to work in night shifts (6:30 PM - 3:30 AM IST).

Preferred Qualifications:

1-3 years of experience in appointment setting/US process.

Experience in B2B or B2C US sales campaigns.

Immediate joiners will be preferred.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person