Handle international customer queries via voice process with professionalism.
Deliver accurate and timely resolutions to customer issues.
Ensure high-quality interactions through active listening and clear communication.
Maintain documentation and adhere to process guidelines and compliance standards.
Work collaboratively with the operations team to achieve performance metrics.
Required Skillset
Excellent verbal communication skills -
C1 level (mandatory)
.
Strong customer handling and problem-solving abilities.
Ability to work in rotational shifts.
Eligibility Criteria
Qualification:
Graduate or Undergraduate (both accepted).
Experience:
Minimum
1 year of International Customer Support experience
.
Preferably from
Customer Support
or
Healthcare
background.
Job Type: Full-time
Pay: Up to ₹37,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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