Job Description

Sending Visa and Confirmation of appointment for International Patients.

Responsible for query handling and daily reporting to all.

Hotel booking / Hospital room booking as per the need of the patients.

Arranging International patient's arrival transportation with placard

OPD Co-ordination.

Handling FRRO online registration.

Transportation to and from hotel if required.

In case of Pharmacy- Complete co-ordination.

Assisting with Money Exchange in co-ordination with billing

In case of admission- coordination with admission desk about Room Confirmation.

Post discharge follow up until they fly back to their country.

Follow up on transportation and return tickets.

Assisting in visa extension if required.

Complete hand hold throughout their stay.

In case of death, handle the entire process as per SOP (International Patients) and death check list.

Arranging Skype calls for patients whenever required.

Keeping a list of translators and co-ordinating with them as and when the need arises.

Keeping patient database for future referral.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Food provided Provident Fund
Education:

Bachelor's (Required)
Experience:

Patient service: 1 year (Required)
Language:

English (Required) Bengali (Required)
Work Location: In person