FMS International Dental Center - Jubilee Hills, Hyderabad
Organization:
FMS Dental Clinics
About FMS Dental
FMS Dental Hospitals, with over
32 years of clinical excellence
, is one of
India's most reputed and NABH-accredited multispecialty dental centers
, offering advanced dental care and international-standard facilities. With
15 centers across Hyderabad and Kochi
, and a dedicated focus on
Dental Tourism
, we cater to patients from
USA, UK, Australia, Middle East, Africa, and South Asia
.
Role Overview
As a
Patient Coordinator & Administrator at FMS Dental
, ensuring a seamless experience from inquiry to post-treatment follow-up. You'll work closely with our team of specialists, treatment planners, and travel coordinators to facilitate smooth communication, treatment scheduling, and hospitality support.
Key Responsibilities
Handle
inquiries from patients
via email, phone, and online platforms.
Provide
treatment estimates, timelines, and detailed consultation information
.
Coordinate
video consultations
between patients and doctors.
Assist in
visa, travel, and accommodation arrangements
with the dental tourism team.
Maintain and update
patient records and correspondence logs
.
Collaborate with the
marketing and digital team
to enhance patient outreach.
Ensure
post-treatment communication and satisfaction follow-ups
.
Represent FMS Dental with
professionalism, empathy, and cultural sensitivity
.
Requirements
Bachelor of Dental Surgery (General Dentists) (preferred).
Excellent
spoken and written English
(knowledge of foreign languages is an advantage).
Strong
communication, coordination, and problem-solving skills