Job Description

International Logistics Coordinator

Vadodara, Gujarat, India Founded in 1968, HYTORC pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today\xe2\x80\x99s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates. We are looking for someone who has the same passion that took us from our humble roots to the world class organization we are today and who will continue to push the limits of what is possible to provide our customers with the most advanced, safest, and productive bolting solutions.
We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers include SpaceX, GE, Tesla, Boeing and many more world class companies. We proudly design and build our products in the USA
The International Customer Support Associate knows and performs all the aspects of his/her department. Essential Duties and Responsibilities

• Responsible for over 75 emails a day in conjunction with 15 to 30 calls.
• Responsible for extensive data entry and acknowledgment of customer orders.
• Schedule tool delivery, review for accuracy, and file accordingly.
• Handle Data Entry into Excel and Great Plains
• Expedite orders with purchasing to meet customer deadlines for items not in stock
• Customers are end users, distributors, independent and corporate-owned offices, and sales representatives.
• Primarily and office environment but some issues will need to be resolved in the warehouse, checking stock, etc.
• Experience with MS Excel and great Data Entry ability.
• Preparation of all necessary documentation to ship good internationally according to each countries regulations.
• Coordinating with transportation companies, the warehouse and distributors to release and deliver shipments in a timely manner.
• Fulfilment of Logistics functions such as booking shipments, tracing shipments, delivery requirements for a shipment etc
• Cover/help with workload when co-works are out or behind.
• Invoice all shipments within 24 hours of the cargo leaving the dock.
• Filling AES fillings with couriers
• Shipping using UPS, FedEx, DHL and forwarders via air freight and sea freight.
• Shipping of lithium ion batteries and batteries packed with equipment. Certification is desirable but not necessary.
• Ensure attestation of shipping documents in a timely and efficient manner.
• Coordinating all the aspects of a shipment with Letter of Credit Terms to the specifications mentioned on the letter of credit.
• Follow up on shipping instructions for pending shipments from distributors to try to move shipments out the door in a short period of time.
• Keep record of all necessary documentation with regards to a shipment and file it appropriately once the shipment has been completed and invoiced.

Education/Experience Required

• Graduate in any discipline
• Minimum 5 years of experience handling imports of good and local distribution of goods.
• Knowledge about various supply channels and shipping methods is mandatory.

Computer Skills Necessary

• Microsoft Office, WMS, CRM, ERP

Physical Demands/Requirements

• Occasional light work in the warehouse.

Work Environment:

• Primarily office environment
• Occasional Warehouse

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