, headquartered in Ahmedabad, Gujarat, is a dynamic industrial automation manufacturer, wholesaler, and exporter. Founded in 2022 (with roots possibly as far back as 2016), the company offers cutting?edge products--such as PLCs, HMIs, VFDs, safety & photoelectric sensors--and serves clients across diverse sectors (automotive, chemical, food & beverages, water management, oil & gas, diamond industries, textiles, and more) in markets including Bangladesh, Saudi Arabia, USA, Nepal, and Indonesia.
Job Role
:
We are looking for a dynamic and technically sound Inside Sales & Support Executive for the international market. You will handle global client communication, product support, quotation, order processing, and coordination with internal teams.
Key Responsibilities:
Handle international customer inquiries through email, phone, and online platforms.
Prepare and send technical/commercial quotations based on client requirements.
Coordinate with technical and production teams to provide the right solutions.
Assist clients with product selection and provide basic technical support.
Follow up on leads, quotations, and ongoing orders to ensure timely closure.
Maintain strong relationships with international customers and distributors.
Support export documentation and shipment coordination with the logistics team.
Update and manage customer data, leads, and follow-ups in CRM tools.
Research and identify new business opportunities in international markets.
Generate weekly/monthly reports on sales activities and customer feedback.