Job Description

We are hiring Lead Generations Specialists- for International Voice Process-Inbound

Experience: 1-4 yrs

Immediate joiners only

Location: Baner, Pune

We are seeking a dynamic and results-oriented Lead Generation Specialist with proven experience in BPO/KPO outbound calling. In this role you will drive new business leads by making high volume outbound calls (approx. 80-90 calls per day) to prospects in Europe, the and USA. You will work closely to identify, engage and qualify leads, helping to build a strong pipeline for strong delivery.

Key Responsibilities

Make

80-90 outbound calls per day

to prospects in Europe, and USA regions. Identify decision-makers and engage with prospects via phone, email or other outreach as required. Qualify leads by gathering key information (company size, role, budget, timeline) and determine suitability for our services. Enter and maintain call/lead activity and detailed notes in CRM system. Follow up on call outcomes, schedule meetings for sales team, and ensure smooth hand-over of qualified leads. Meet or exceed daily/weekly lead generation targets and KPIs. Collaborate with Marketing to provide feedback on messaging, target lists, and campaign effectiveness. Maintain high quality of calls: accurate data capture, professional tone, adherence to scripts and compliance guidelines. Stay updated on market trends and region-specific nuances (Europe/UK/USA) to tailor approach. Continuously improve performance via feedback, training and self-review.

Required Qualifications & Skills

2-5 years of experience in outbound calling in BPO or KPO environment (or similar sales/support role). Proven track record of high volume calling and meeting targets. Excellent verbal communication skills (English) - both for UK/Europe and USA accents. Comfortable working in timezones aligned to Europe/UK or USA (may involve shifts). Strong lead qualification skills - ability to ask probing questions, assess interest, budget, decision-making process. Familiarity with CRM tools.
Job Types: Full-time, Permanent

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person