process. As a Process Associate, you will handle incoming calls from UK-based customers, assist with their queries, and provide accurate information and resolutions. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to work in rotational UK shifts.
Key Responsibilities:
Handle inbound calls from UK customers in a professional manner
Understand customer issues and provide accurate resolutions
Maintain customer records and update CRM systems
Adhere to company scripts, quality standards, and compliance policies
Collaborate with the team to achieve daily/weekly performance goals
Requirements:
Excellent communication skills in
English
(verbal & written)
Experience:
0-5 years (Freshers are encouraged to apply)
Comfortable working in
rotational UK shifts
Basic computer literacy and good typing speed
Positive attitude, willingness to learn, and a team player
Job Title:
Process Associate - UK Inbound Process
Walk-In Interview:
Date:
Saturday,
27th September 2025
Time:
11:00 AM to 5:00 PM IST
Venue:
RK Software Solutions,
Mallareddy Heights, Srinivasa Nagar W Colony,
Madhura Nagar, Hyderabad, Telangana 500038
+91-70952 24477 (WhatsApp for GPS location )
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person
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