Job Description

Wanting a role that will fit around your out of work commitments? Want to work in a contact centre, office environment?This is role for you! Fun, place to work with an central location in city centre

Hey There!!! We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh & Mohali PLZ CALL SOURABH @ 9779924404 You will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and Automation Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations. Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms. We are Hiring Customer Support Associates to work for the Inbound International Process Your Role: Provide a \'wow\' experience for our customers by going the extra mile - enquiries are via email / chat , or via phone call Help implement new efficiencies and process to improve our customer service and speed Provide solutions to problems quickly and efficiently Design email responses to leave customers happy and satisfied Work closely with customer service team to support and motivate each other We need someone with: A caring and sympathetic nature Excellent people and social skills Very confident telephone manner Fast paced worker (at the computer) and thinker to achieve daily KPIs Must be a confident typist and have excellent grammar Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time Excellent command of English language Excellent written communication Positive attitude Creative problem solving ability Ability to gain customer trust and gratitude, turn them around Youthful attitude to empathise with customer Ability to work efficiently under pressure and to stay cool Strength to work under pressure and maintain composure, this team has busy times and daily challenges What this job will give you: Being part of a friendly, fun, upbeat team Support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Freshers with good communication are eligible for the job Handsome Salary with Incentives 5 Days work International, Domestic 6 Days Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Note :- We don\'t charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404

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