Job Description

We have multiple openings (over 200+) with our BPO /Call Centre / KPO / BFSI clients in Navi Mumbai ,Thane, Mumbai & Pune region with multiple clients. We will connect you for right job opportunity according to your requirement and competence

Below are the details of multiple requirements with us for different clients

Work Location - Airoli, Turbhe, Rabale, Thane , Mumbai Suburbs , Pune

Experience : 0 (freshers) up to 1 years

Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM)

Qualification : HSC Passed and Any Graduate

Shift Timing : We have vacancies of multiple shift options with different clients

Joining : Immediate to within 30 days

Job Responsibilities:

Industries : Insurance / Banking / Health Care / Share Market Customer Support / Tatavel / Education

Processes : Domestic / international support via voice / video/ chat / email channels

Skills : Communication skills & Empathy

Languages : English , Hindi & Other Indian languages

- Respond promptly and professionally to customer inquiries, concerns, and requests

- Communicate with customers in product promotion ,resolving queries , troubleshooting and providing product information as needed.

- Follow established processes and procedures to ensure consistent service delivery and customer satisfaction.

- Maintain accurate records of customer interactions, transactions, and resolutions in system

- Adhere to quality standards, performance metrics, and compliance requirements in all customer interactions.

- Strong interpersonal skills with the ability to build rapport and empathize with customers.

- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Job Type: Full-time

Pay: ?20,000.00 - ?50,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Night shift Rotational shift
Supplemental Pay:

Overtime pay Performance bonus
Work Location: In person