International Customer Support Voice

Year Hyderabad, Telangana, India

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Non-IT Lateral
Province
Telangana
City
Hyderabad
Postal Code
560030
Country
India

Job description:

Specific Responsibilities: -

Handle Inbound and Outbound calling for customer service.
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
Communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions and process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Required Skills:
Fixed CTC will go upto 5.5 lpa
Job Location- Hyderabad
Edu - Graduation Mandatory
1-3 years of International BPO experience

Job Type: Full-time
Language:
Fluent English (Required) (Excellent Communication)
US Rotational Shifts
2 way free Cab facility
Work from Ofice

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