International Customer Support (Non-Target Process)
Company:
Urban Company
Location:
Sector 62, Noida
Salary:
?40,000 In-Hand + Incentives (Up to ?50,000 Total)
Working Days:
6 Days a Week
Eligibility Criteria:
Minimum
1 year of experience
in
international calling
(mandatory)
Excellent communication skills in English
Basic computer knowledge and typing skills
Ability to manage customer interactions professionally
Roles and Responsibilities:
Handle inbound and outbound international calls
Assist customers with queries, service issues, and complaints
Provide accurate information and resolve issues in a timely manner
Maintain detailed records of customer interactions
Escalate unresolved issues as needed
Follow process guidelines and quality standards
Benefits:
Competitive salary + attractive incentives
Work with a well-known and growing brand
Supportive and collaborative team environment
Career growth opportunities
Job Types: Full-time, Permanent
Pay: Up to ?45,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Monday to Friday
US shift
Weekend availability
Supplemental Pay: