International Customer Support
Year HR, IN, India
Job Description
Roles and responsibilities
Handle inbound/outbound calls, emails, and chat support for international customers. Provide accurate information, troubleshoot issues, and ensure first-contact resolution. Maintain professional communication and deliver exceptional customer experience. Follow company processes and compliance standards. Log all customer interactions accurately in CRM systems. Escalate unresolved issues to relevant departments. Meet performance metrics such as SLA, quality, and customer satisfaction scores.
Required Skills & Qualifications
Excellent
English verbal communication
skills.Freshers/6 months
of experience in aninternational voice process
Ability to work in a fast-paced, target-driven environment.Job Type: Full-time
Pay: ₹28,000.00 - ₹38,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD4956443
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHR, IN, India
-
EducationNot mentioned
-
ExperienceYear