Handling inbound or outbound calls and / or email
ls
Knowledge of TAT, compliance, ticketing systems, CSAT.
Working on short SLA and clearing backlogs.
Should be familiar with Customer Empathy, customer service.
Ensure no errors occurred while assisting customers
Reaching productivity that meets job standards, while working with speed and accuracy.
English fluent mandate
International 6 month experience mandatory
Job Types: Full-time, Fresher
Pay: ₹24,000.00 - ₹28,000.00 per month
Schedule:
• Day shift
• Night shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9035757512
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