Job Description

Join UnitedHealth Group - International Customer Service (Voice Process)

Location: Gurgaon - Sector 21 / Sector 30 (Temporary)

Date of Joining: 12th August 2025

Company: UHG (UnitedHealth Group)

Job Role:

Customer Service Executive - International Voice Process (Healthcare Domain)

Key Responsibilities:

Handle inbound and outbound calls to assist international customers (primarily U.S.) Address queries related to healthcare services, insurance, billing, or claims Provide accurate and empathetic support while maintaining quality standards Work collaboratively in a 24/7 dynamic contact center environment

Eligibility Criteria:

Education:

Graduate / Postgraduate

Experience:

Minimum

6 months of experience

in

International Customer Service - Voice Process

Healthcare BPO experience

UG candidates may also be considered (exceptional basis)

Shifts:

24x7 (Majorly Night Shifts - US Process)

Location:

Gurgaon Sector 21 (Temporary seating in Sector 30 possible initially)*

Salary Package:

Up to ₹25,000 In-hand

Annual CTC:

3.43 LPA

Free Two-way Cab Facility

Interview & Assessment Rounds:

HR Screening

AMCAT (Communication Assessment - B2 Level & Above)

Operations Round

Why Join UHG

Global Healthcare Leader
Competitive Compensation
Excellent Career Growth
Free Cab Facilities (Both Sides)
Inclusive Work Culture

Important Notes:

Ensure commute feasibility to

Sector 21, Gurgaon

Be ready for

night shifts

in a rotational shift setup Strong communication skills and customer service mindset required

Apply Now!

Send your CV to

[Insert HR email]

with the subject line: "Application for UHG - Voice Process - Gurgaon"

Job Types: Full-time, Permanent

Pay: From
20,000.00 per month

Benefits:

Provident Fund
Schedule:

Evening shift Monday to Friday Night shift
Supplemental Pay:

Performance bonus
Language:

English (Required) Hindi (Required)
Work Location: In person

Speak with the employer

+91 9284805350
Expected Start Date: 12/08/2025