Hi Team, We are hiring for a new process (Falcon). It is a pure customer support process with 24*7 shift with 5 days working with 2 rotation offs. Interview mode : Virtual Please find below the JD FYR. HEXAWARE TECHNOLOGIES Process : Falcon (Vodafone Qatar) Pure Inbound Process / Outbound Retention / Telesales Qualification :- HSC or Graduate BPO Experience Experience into Customer Service would be an added advantage Shift Timing : 24*7 (Rotational any 9 hours). Working Days : 5 Week Offs : Any 2 Rotational Salary: upto 280000 LPA HSC or Graduate Experience Maximum 27K Net + Incentives. Excellent Communication mandatory (International Voice Selects Only) Work Location: LOMA IT Park, Ghansoli Rounds of Interview : ( Virtual ) 1. HR 2. Operation Note Work from office Job Role Solving the queries of the Customer related to Postpaid / Prepaid Customers. Documents: Documents (offer letter & Salary Slips or Offer/ Bank Statement & Reliving Letter or Email) Job Types: Full-time, Permanent Pay: \xe2\x82\xb925,000.00 - \xe2\x82\xb927,000.00 per month Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Commission pay
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service: 1 year (Required)
Language:
English (Required)
Work Location: In person
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