Job Description

Job Title:

International Customer Support Executive

Location:

Mohali

Job Type:

Full-Time

Experience:

Fresher / Experienced (Both Can Apply)

Salary:

?25,000 - ?40,000 CTC (Based on Experience)

Working Days:

5 Days a Week

Cab Facility:

Available for All Employees

Interview Mode:

Virtual

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our

International Customer Support

team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle global customers professionally through voice and chat processes.

Key Responsibilities:

Handle inbound and outbound calls or chats from international customers. Resolve customer queries, issues, and complaints efficiently. Provide accurate information about products and services. Maintain customer satisfaction and service quality standards. Document all interactions in the CRM system. Collaborate with team members to meet daily targets and KPIs.

Required Skills:

Excellent

English communication

(verbal and written). Strong

problem-solving

and

interpersonal

skills. Comfortable working in

rotational shifts

. Ability to work in a fast-paced environment. Basic computer knowledge and typing skills.

Eligibility Criteria:

Education:

12th Pass / Graduate in any discipline.

Experience:

Freshers and experienced candidates are welcome.

Availability:

Immediate joiners preferred.

Perks & Benefits:

Attractive salary package with incentives. 5 days working (rotational offs). Cab facility available. Excellent growth opportunities in international BPO. Supportive and energetic work culture.
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Location:

Mohali, Punjab (Required)
Work Location: In person

Speak with the employer

+91 8146086911