Assist international customers with queries related to reservations, bookings, cancellations, refunds, and general inquiries.
Handle customer complaints and provide timely resolutions.
Process customer requests via chat and email.
Ensure adherence to quality standards and airline policies.
Work efficiently in a fast-paced, customer-centric environment.
Educational & Experience Requirements:
Bachelor's Degree or Undergraduate dropouts.
minimum of
6 months
in BPO.
Excellent written and spoken English.
Proficiency in computer applications.
Typing speed & accuracy required.
Willingness to work in a 24/7
rotational shift
environment (including night shifts).
5 days working, 2 rotational offs
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Commuter assistance
Health insurance
Provident Fund
Shift availability:
Night Shift (Preferred)
Work Location: In person
Speak with the employer
+91 7880088023
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