Job Description

We are hiring Customer Success Associates for an international process. The ideal candidate should possess excellent communication skills and a passion for delivering exceptional customer experiences. If you have prior experience in international voice support, especially in the healthcare domain, this is an excellent opportunity to advance your career in a fast-paced global environment.

Key Responsibilities:
Provide exceptional customer assistance through voice support for international clients.
Handle customer queries and ensure timely issue resolution with high accuracy and professionalism.
Document all customer interactions and ensure proper follow-up and closure.
Maintain strong product and process knowledge to deliver end-to-end solutions.
Collaborate with internal teams to ensure seamless customer experience.

Required Skills & Qualifications:
Education: Undergraduate / Graduate (any stream).
Experience: Minimum 6 months of experience in international voice process.
Language Proficiency: B1 and Above level in English (Both written and verbal).
Soft Skills: Customer-centric approach, problem-solving mindset, and adaptability to rotational shifts.

Additional Details: Interview Rounds: HR Round ? Operations Round

Shift: Rotational (for both male and female candidates)-5 days working.
Salary: Up to ?35,000 CTC per month
Cab Facility: Available.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Flexible schedule Food provided Provident Fund
Work Location: In person