Job Description

Job Title: Customer Service Associate - International Process

Work Mode

: Work From Office

Location

: Gurugram

About the Role

We are hiring Customer Success Associates - L1 for an International Process. This role requires excellent communication, strong problem-solving abilities, and prior technical support (troubleshooting) experience.

Key Responsibilities

Assist customers and resolve queries efficiently.

Provide end-to-end issue resolution with professionalism.

Document all customer interactions accurately.

Ensure a high level of customer satisfaction.

Required Skills & Qualifications

Graduate degree (mandatory).

Minimum 1 year of experience in an international domain.

Tech support / troubleshooting experience is mandatory.

Exceptional communication skills in English (C1 level) - no MTI, RTI, or grammatical/pronunciation errors.

Interview Process

HR Round

Operations Round

Versant Round

Job Details

Salary: Up to ?32,000 CTC

Shifts: Rotational (for both male & female employees)

Cab Facility: Provided

Note :-

At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees during the hiring process.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?32,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Experience:

International voice process: 1 year (Required)
Language:

English (Required) Hindi (Preferred)
Work Location: In person

Speak with the employer

+91 8602000712