Job Description

HIRING FOR TOP INTERNATIONAL BPO

location : Malad west and Thane

*please note we do not charge any candidate :)

Requirement :

Minimum 24 months of BPO experience required Excellent communication skills Problem Solving skills Strong work history

Job role :

Inbound Customer support for Visa applicants responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific features Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved
Job Types: Full-time, Permanent

Pay: ?24,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Application Question(s):

Are you serious about joining the job immediately ?
Education:

Bachelor's (Required)
Experience:

Customer service: 2 years (Required)
Language:

English (Required)
Location:

Mumbai Suburban, Maharashtra (Required)
Willingness to travel:

100% (Preferred)
Work Location: In person