Job Description

Job Title: Customer Service Executive - Voice (US Healthcare)

Location: Airoli, Navi Mumbai, Maharashtra

Job Type: Full-Time | Night Shift

:

We are seeking a dedicated Customer Service Executive to handle inbound/outbound calls for our US healthcare process. The role involves assisting patients, providers, and insurance representatives with queries related to medical claims, billing, eligibility, and prior authorizations.

Key Responsibilities:

Handle high-volume inbound/outbound calls from US-based customers

Resolve queries related to healthcare claims, billing, and policy coverage

Maintain accurate call logs and update systems accordingly

Adhere to HIPAA and company compliance standards

Meet quality and productivity targets

Requirements:

Fresher can also applied(B.com, M.com , BBA , BA, MA)

Any BPO experienced with completed documents available will be added advantage

6months-2 years of experience in a US healthcare voice process preferred

Excellent English communication skills

Willing to work night shifts & Rational shifts

Day time no can facilities & One way cab provided

self traveling & out of boundary not consider

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance * Provident Fund