Started in 2015, we have outsourced our services to an asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.
You will be a part of a 20-member team. You are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.
Responsibilities and Duties:
CCE will be responsible for Tracing shipments.
Customer Service Representative will Provide constant visibility to client on their shipments.
Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
Compiling shipment reports for premium clients.
Communicating and securing approval of any accessory charges that may accrue on the shipments.
Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.
Qualifications and Skills:
Graduate and above with valid experience may apply.
Fluency in English. No Mother Tongue Influence.
Proficient with MS- Excel, Outlook.
Should have typing speed of 35 words/minute.
Age should be between 24 to 40 years
Should be comfortable working in Night & Rotational shift
Min. 1 year experience is required.
Perk & Benefits :
1. Training provided
2. Family Medical Health Insurance
3. Accidental Insurance.
4. Night / Rotational Shifts.
5. Cab for Night shifts in Mohali & Kharar Sunny enclave location ( For Females )
6. 5 or 6 days week.
Job Type: Full-time
Salary: Rs. 21,000 to Rs. 35,000/- month
Speak with the employer :
+91 82880 18922 / 98760 03856
Job Types: Full-time, Permanent
Pay: ₹21,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Leave encashment
Life insurance
Application Question(s):
How many years of relevant experience do you have? (Enter '0' if less than 1 year)
What is your age? (Candidates aged between 24 to 40 only shall apply)
Experience:
working: 1 year (Required)
Language:
English (Required)
Location:
Mohali, Punjab (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person
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