Job Description

International Chat and Voice Process

Location:

Indore, Vijay Nagar (Work From Office)

Employment Type:

Full-time

Shifts:

Rotational Shifts

About the Role

We are hiring candidates for an International Chat and Voice Process to support global customers across multiple communication channels. The ideal candidate must have strong English communication skills and must be willing to work from the office in rotational shifts.

Responsibilities

Handle customer queries through chat and voice support Provide accurate information and resolve issues professionally Maintain documentation of all customer interactions using internal CRMs Meet performance targets including accuracy, response time, and customer satisfaction Coordinate with internal departments for escalations and resolutions

Eligibility Criteria

Minimum Qualification: Graduation Strong verbal and written English communication skills Flexible to work from office in rotational shifts

Experienced candidates:

Minimum 1 year of BPO experience in chat or voice process Freshers with excellent communication skills may be considered (if applicable)

Work Mode

This is a

Work From Office

role only.

How to Apply

Share your resume with

Sahil

at

7599810837

. If you're interested and would like a referral, DM directly.

Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹33,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Work Location: In person