We are hiring candidates for an International Chat and Voice Process to support global customers across multiple communication channels. The ideal candidate must have strong English communication skills and must be willing to work from the office in rotational shifts.
Responsibilities
Handle customer queries through chat and voice support
Provide accurate information and resolve issues professionally
Maintain documentation of all customer interactions using internal CRMs
Meet performance targets including accuracy, response time, and customer satisfaction
Coordinate with internal departments for escalations and resolutions
Eligibility Criteria
Minimum Qualification: Graduation
Strong verbal and written English communication skills
Flexible to work from office in rotational shifts
Experienced candidates:
Minimum 1 year of BPO experience in chat or voice process
Freshers with excellent communication skills may be considered (if applicable)
Work Mode
This is a
Work From Office
role only.
How to Apply
Share your resume with
Sahil
at
7599810837
. If you're interested and would like a referral, DM directly.
Job Types: Full-time, Permanent
Pay: ₹27,000.00 - ₹33,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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