Job Description

About the Role

We are seeking enthusiastic and confident

International Call Center Executives

to join our Dehradun office.

In this role, you will interact with

USA-based business clients

to understand their website development and digital marketing needs, explain our company's services, and help generate new business opportunities.

This is an excellent opportunity for individuals who are fluent in English and looking to grow in an international business environment.

Key Responsibilities

Handle

inbound and outbound calls

with international clients (primarily from the USA). Communicate clearly and professionally in English to understand client requirements. Explain and promote company services such as

website design, web development, SEO, and digital marketing plans

. Generate qualified leads and schedule follow-up calls or meetings for senior consultants. Maintain detailed call logs, lead status, and daily reports in CRM software. Achieve assigned

sales and call performance targets

. Ensure customer satisfaction by providing timely updates and assistance. Coordinate with internal teams (sales, technical, and marketing) for smooth project handovers.

Required Skills & Qualifications

Excellent

verbal and written English communication

skills (neutral or US accent preferred). Prior experience in an

international call center (US/UK process)

is an advantage, but

freshers with excellent English

are welcome to apply. Strong persuasion, listening, and problem-solving abilities. Confidence to handle outbound B2B calls and pitch services to business clients. Basic computer knowledge and familiarity with Google Workspace, CRM tools, or lead tracking systems. Self-motivated and target-oriented attitude.

Education

Graduate in any stream (Bachelor's degree preferred). Additional courses in communication or marketing will be an added advantage.

Work Details

Location:

Dehradun (onsite office)

Shift Timing:

Night shift (US business hours)

Salary:

?25,000 - ?45,000 per month (based on experience) +

performance incentives

Job Type:

Full-time, Onsite

Working Days:

Monday to Friday (Weekend Offs)

Why Join Us

Work directly with

international clients

and gain global exposure. Opportunity to grow into

Senior Executive / Team Lead / Business Development Manager

roles. Professional and supportive work environment. Performance-based bonuses and regular skill development sessions.
Job Type: Full-time

Pay: ₹35,000.00 - ₹65,000.00 per month

Benefits:

Health insurance Leave encashment Life insurance Provident Fund
Work Location: In person