team. The ideal candidate must have excellent communication skills, strong customer handling abilities, and experience dealing with global clients through phone, chat, or email.
Responsibilities:
Handle inbound/outbound calls for international customers
Communicate clearly and professionally with clients across global time zones
Resolve queries, provide support, and deliver accurate information
Update customer records in the CRM
Meet quality and productivity targets
Follow company policies, scripts, and compliance standards
Escalate complex issues as required
Requirements:
1-5 years of international BPO experience
Excellent English communication (neutral/international accent)
Strong customer service & problem-solving skills
Comfortable with
night shifts / rotational shifts
Proficiency in MS Office & CRM systems
Ability to work 6 days a week
Target-driven and professional
Job Type: Full-time
Pay: ?800,000.00 - ?1,500,000.00 per year
Experience:
International voice process: 1 year (Required)
Work Location: In person
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