Job Description

Hiring for Customer service

HSC Freshers With Excellent English Required

Only navi mumbai candidates can apply

Need minimum 1 year international BPO experience on calls. Excellent communication. Max salary 24k in hand / Any 6 week off in month and 247 US shifts.
Job location Navi Mumbai Kharghar and Sanpada
Designation: Customer Service Representative (CSR) Experience: Fresher, 6 months - 4 Years Qualification: HSC & Above Process: Inbound Process Timings: 4:30 pm- 12:30 am {Evening shift} 6:30 pm 2:30 am {Evening shift} 12:30 am- 8:30 am {Night Shift} Shift: 24*7 process. Rotational shift.8 hours shift. Week Offs: Rotational week offs. 6-week offs in a month Work Location: Kharghar, Navi Mumbai(shifting to Vashi within 2 months) Location boundaries: AIROLI, VASHI, PANVEL, TALOJA PHASE 1 AND ULWE One side pick or drop facility is available as per the shift. ''EXCELLENT COMMUNICATION IN ENGLISH IS MANDATORY '' : Manage amounts of incoming calls. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents.

If interested in the above mentioned Opening kindly WhatsApp on the given Number. call HR :

8355898680

Job Type: Full-time

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Age Below 40 required
Experience:

International voice process: 1 year (Preferred) Freshers with Excellent English: 1 year (Preferred)
Language:

Excellent English (Preferred)
Work Location: In person